Selling Policy | Medtopis
At Medtopis, we are committed to providing high-quality personal health monitoring devices, including blood glucose monitors, heart rate monitors, and other essential health measurement tools. Our selling policy ensures transparency, reliability, and customer satisfaction throughout the buying process.
1. Product Availability & Orders
We strive to keep our inventory updated and ensure product availability. However, in cases where an item is out of stock, we will notify customers promptly and provide alternative solutions or a refund if necessary.
Order Processing:
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Orders are processed within 1-2 business days after confirmation.
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You will receive an order confirmation email with a tracking number once your item has shipped.
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In case of any delays, our team will communicate promptly to provide an update.
2. Pricing & Payment Methods
Medtopis offers competitive pricing and transparent cost structures. All prices are displayed in USD and are subject to change without prior notice.
Accepted Payment Methods:
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Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Bank Transfers (for bulk orders)
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Cryptocurrency Payments (where applicable)
Secure transactions are our priority. All payments are processed using encrypted security protocols to ensure the safety of your financial information.
3. Shipping & Delivery
We offer reliable and fast shipping worldwide. Our shipping options include Standard Shipping, Expedited Shipping, and Express Shipping. Delivery times depend on the destination:
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USA: 3-7 business days
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International: 7-14 business days
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Express shipping options are available at checkout for faster delivery.
Shipping Fees:
Shipping costs vary depending on the delivery location and shipping method chosen. Free shipping is available for orders over a certain amount (check our website for promotions).
4. Returns & Refunds
Customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 30-day return and refund policy. Please review our Return & Refund Policy for complete details.
5. Warranty & Product Guarantee
All Medtopis products come with a 1-year limited warranty. If your device has a manufacturing defect, we will provide a replacement or repair service.
Warranty Terms:
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The warranty covers manufacturer defects and malfunctions.
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It does not cover damage due to misuse, accidents, or unauthorized repairs.
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Customers must provide proof of purchase to claim the warranty.
6. Customer Support & Assistance
Our support team is available 24/7 to assist with any product inquiries, order tracking, or technical support.
Contact us:
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Address: 2300 Elliott St, Alexandria, LA 71301, USA
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Phone: (727) 845-5484
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Email: info@medtopis.com
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Website: https://medtopis.com
At Medtopis, we are dedicated to providing trusted, high-quality health monitoring devices that help individuals take control of their well-being. Shop with confidence and experience the best in personal health technology!